I worked for a federal home health program. 45 branch offices around the country.
DC had the most inept staff, the most clients banned from the office for violence, the only office with security and metal detectors, the most clients tagged with no home visits, the highest number of complaints alleging racism(staff and clients), the longest intake process for simple things " da fuck is surname??,aint no one know what the fuck is on your white ass papers", the most fraud cases and the last place in America to adopt Internet based time keeping (5 years after the rest of the country) due to technical illiteracy. We also had to revise program materials that were typically written for an 8th grade reading level down to a third grade level and that really didn't help.
The program? allowing senior citizens and disabled people to hire their own home health caregivers at no cost to the client. We had so much staff turnover on that account that all communication was assigned to my 7 person work group in our corporate headquarters, because general customer service would leave in tears and the branch office was too stupid to keep up with basic compliance rules.
Dr Mary Talley Bowden
If I had vaccinated the 6000 patients I treated for Covid, I would have made $1.5 million under BlueCross’ incentive program.
Farmer Girl:
It is very early. The kind of early where grief still hasn’t had its coffee and hope is absolutely not scheduled yet. The women go to the tomb carrying spices because when someone you love dies, you do the next right thing. You don’t expect miracles. You expect maintenance. You expect a body. You expect final.
They do not get final.
The stone is rolled away. The tomb is empty. And somewhere nearby, a group of guards is having the worst workday review in Roman history. Imagine being paid to guard death itself and then having to explain to your supervisor that, yes sir, the grave escaped. One minute you’re standing there with a spear, the next minute an angel shows up like lightning, the ground shakes, and you wake up realizing the thing you were guarding walked out. Career change imminent.
Two angels tell the women, "Why are you looking for the living among the dead". Which feels gentle until you realize it’s also Heaven saying, you’re shopping in the wrong aisle. He told you this. You ...